Francesca Donnelly | Health & Wellbeing Coaching

Privacy Policy

Francesca Donnelly | Health Coaching & Writing

Website: http://www.francescadonnelly.com
Last updated: 18th February 2026

1. Who I Am

Francesca Donnelly (“I”, “me”, “my”) operates this website and provides health and wellness writing and student health coaching services.

I am currently a student health and wellness coach completing my training. My coaching activities are conducted under formal professional supervision as part of my qualification requirements.

For the purposes of UK data protection law, I am the data controller of your personal data.

If you have any questions about this Privacy Policy or how your data is handled, you can contact me here.

2. What Personal Data I Collect

I only collect personal data in the following ways:

A. Website Analytics (Google Analytics)

I use Google Analytics to understand how visitors use my website.

This may collect information such as:

  • IP address (anonymised where possible)
  • Device type
  • Browser type
  • Pages visited
  • Time spent on pages
  • General geographic location (e.g. country or city)

This data does not directly identify you and is used to improve website performance and user experience.

B. Contact Form Submissions

If you contact me via the website contact form, I collect the information you voluntarily provide. This may include:

  • Your name
  • Email address
  • Any details included in your message

I only use this information to respond to your enquiry and provide relevant information about my services.

C. Volunteer Interest Form (Typeform)

If you complete my volunteer interest form via Typeform, I collect the information you choose to provide.

This may include:

  • Your name
  • Email address
  • Background or experience information
  • Any other details submitted in the form

3. How I Use Your Data

I use personal data to:

  • Respond to enquiries
  • Assess volunteer applications
  • Communicate about potential working or volunteer opportunities
  • Improve my website and services
  • Maintain website security

I do not and would never sell, rent, or trade your personal data.

4. Lawful Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), I rely on the following lawful bases:

  • Consent – when you voluntarily submit information via my contact or volunteer interest forms. You may withdraw your consent at any time by contacting me directly.
  • Legitimate interests – to respond to your direct enquiries, manage volunteer applications, and analyse website usage to improve performance.

You may withdraw consent at any time by contacting me.

5. How Your Data Is Stored

  • Website analytics data is processed via Google Analytics.
  • Form submissions are stored securely via my website hosting provider and/or Typeform.
  • I take reasonable technical and organisational measures to protect your personal data.

Some service providers may process data outside the UK. Where this occurs, appropriate safeguards are in place in line with UK GDPR requirements.

6. How Long I Keep Your Data

I retain personal data only for as long as necessary:

  • Contact form enquiries are retained only as long as needed to respond and maintain appropriate records.
  • Volunteer form data is retained for a reasonable period for assessment purposes.
  • Analytics data is retained according to Google Analytics settings.

You may request deletion of your data at any time.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data I hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent where applicable

To exercise your rights, please contact me using the details above.

If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the:

Information Commissioner’s Office
Website: https://ico.org.uk

8. Cookies

Google Analytics uses cookies to collect information about website usage.

You can manage or disable cookies through your browser settings. If a cookie consent banner is implemented, you will be able to manage your preferences there.

9. Changes to This Policy

I may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated revision date.